DRAFT, not legal advice, for attorney review before use with real users. Version: 2026-11-draft-1 · Effective date: [EFFECTIVE DATE]

Sales Monarch Acceptable Use Policy

This Acceptable Use Policy ("AUP") applies to everyone who uses Sales Monarch (the "Service"), operated by [IOTA LEGAL ENTITY NAME] ("IOTA"). It is part of the Terms of Service.

1. The basic rule

Use Sales Monarch for what it's for: onboarding, training and supporting sales reps on your team. Treat other people's information with respect.

2. Accounts

2.1. You must be 18 or older.

2.2. Don't share your account, sign-in links or password, and don't use someone else's account.

2.3. Don't create accounts with false information or pretend to be someone else.

3. What not to upload

3.1. No sensitive identity documents. Do not upload Social Security numbers, tax forms, government IDs, bank details or similar. Hiring paperwork belongs in your team's own systems, not Sales Monarch.

3.2. No content that is illegal, threatening, harassing, hateful, sexually explicit, or violent.

3.3. No content you don't have the right to share, including other people's copyrighted material.

3.4. Pitch videos and photos of other people. Don't record or upload anyone else (for example, a customer or homeowner) without their permission. [ATTORNEY: confirm whether to require recorded consent or prohibit third parties in pitch videos.]

3.5. No malware, or files designed to harm the Service or other users.

4. Respecting other people's data

4.1. Team Leaders, Team Admins and Platform Admins: use reps' uploads, profiles and progress data only to train, review and support those reps.

4.2. Don't copy, download, screenshot, post or share another person's uploads or personal information outside the Service, unless that person has opted in to training reuse and the use is within that opt-in.

4.3. Don't try to see data you don't have access to, such as other reps' uploads or another team's data.

5. Training content

Don't download, record, copy or redistribute training videos or materials except where the Service clearly lets you (for example, a downloadable PDF for your own use).

6. Points and leaderboards

Don't game the system: no fake submissions, no submitting someone else's work as your own, and no false Team Leader sign-offs. Team Leaders must only verify items that actually happened.

7. Protecting the Service

Don't:

• probe, scan or test the Service's security without IOTA's written permission;
• get around access controls, expiring links or other security features;
• overload the Service, or scrape or harvest data with automated tools;
• reverse-engineer the Service except where the law allows.

If you find a security problem, report it to [privacy@salesmonarch.org?].

8. Enforcement

IOTA or your Team Admin may remove content, reverse points, or suspend or close accounts that break this AUP. Serious violations may be reported to the relevant Client Team or, where required, to authorities.

9. Reporting

To report a violation, contact your Team Admin or [privacy@salesmonarch.org?].